IGA Meet & Greet | Istanbul Airport Welcoming & Farewelling Service!
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iGA Meet & Greet  Frequently Asked Questions

To learn more about iGA Meet & Greet service fees, you can go to:
Premium Services > iGA Meet & Greet > International
Premium Services > iGA Meet & Greet > Domestic
Premium Services > iGA Meet & Greet > Connecting Flight.

We will send an e-invoice of your purchase to your registered e-mail address within 7 days.

You can create a user account on www.igapass.com and purchase iGA Meet & Greet service by credit card, or you can email us 24/7 at reservation@iGAPASS.com.
    • Bank Transfer: You can pay the service fee in TRY or EUR. You should enter the reservation number into the Description field and share the bank receipt with us in PDF-JPG format.
      Payment by Debit & Credit Card (3D Security): Upon your request, a TRY payment link will be sent to your email address or phone number.

    • Payment must be made at least 24 hours before the flight time. If the time remaining to your flight time is less than 24 hours, please contact us before payment so that we can check operational availability.

    If your flight is canceled or you will not be able to fly, you should notify us in writing by email to reservation@igapass.com at least 24 hours before the time of the canceled flight.

    After payment is completed, we will get in touch with you at least 3 hours before take-off time, or if you booked the service for an arriving flight, we will track your flight date and flight code that you provided during booking. You will be greeted by a personal agent the time you enter the terminal, with a sign with your name on it.
    If you have a connecting flight, you will be greeted with a sign with your name on it and accompanied to iGA Lounge or the boarding gate of your connecting flight, depending on take-off time.
    *Meet & Greet service can only be used at Istanbul Airport.

    If you decide to reschedule your booking, you should notify us in writing by email to reservation@igapass.com, provided that there is more than 24 hours before your flight. No refund is made to passengers who wish to cancel or change their service booking in the last 24 hours before their flight.

    If you decide to reschedule your booking, you should notify us in writing by email to reservation@igapass.com, provided that there is more than 24 hours before your flight. No refund is made to passengers who wish to cancel or change their service booking in the last 24 hours before their flight.

    iGA Meet & Greet Service

     

    Enjoy the multifarious amenities of Istanbul Airport through the exclusive services of iGA MEET & GREET offering a unique experience at Istanbul Airport, while we meet and greet you with flowers, pick up your luggage by personal assistants, get your transfer procedures done, and provide you with a unique airport experience, just as you wish. This service available to all passengers regardless of their destination offers every detail to make your comfort your only priority while traveling, including Fast Track, Priority Check-In, Lounge and Private Buggy service depending on the purchased service type. Please contact us via email at reservation@igapass.com to get further details on our iGA Meet & Greet service and check your current bookings.

    * Our flower service is not included in the Meet&Greet service and is subject to additional charge. 

     

    Available in

    IGA   
    IGA   

    Service Type

    Price

    BUY

    0
    0
    0

    Total Price

    179,00 €+VAT

    iGA Meet & Greet

    BUY

    iGA Buggy

    BUY

    iGA Car Pass

    BUY

    iGA Valet & Car Parking

    BUY

    iGA Meeting Lounge

    BUY

    iGA Sleepod

    BUY

    iGA Fast Track

    BUY

    iGA Lounge

    BUY

    iGA Pop Up Lounge

    BUY

    iGA Meet & Greet

    iGA Buggy

    iGA Car Pass

    iGA Valet & Car Parking

    iGA Meeting Lounge

    iGA Sleepod

    iGA Fast Track

    iGA Lounge

    iGA Pop Up Lounge