Information Form

1. Preamble:
This Information Form is prepared by TAYA Yolcu Hizmetleri A.Ş and İGA Havalimanı İşletmesi A.Ş. (“Companies”) in order to process personal data in accordance with the relevant legislation, including but not limited to the Constitution of the Turkish Republic and the international conventions regarding to human rights and the Law on the Protection of Personal Data numbered 6698 (“LPPD”) and to ensure that related persons use their rights effectively. Any personal data shared with our Companies may be processed in a legal manner, in conjunction with and proportionate to our business and service objectives.

2. Definitions


In this Information Form the terms of ‘personal data’, ‘processing personal data’ and ‘special categories of personal data” have been used with the meanings stated in LPPD. Under LPPD, the term ‘personal data’ has been defined as “any information relating to an identified or identifiable natural person”, the term ‘processing personal data’ has been defined as “any operation which is performed upon personal data such as collection, recording, storage, preservation, alteration, adaptation, disclosure, transfer, retrieval, making available for collection, categorization or blocking its use by wholly or partly automatic means or otherwise than by automatic means which form part of a filing system and ‘special categories of personal data’ has been defined as “data relating to race, ethnic origin, political opinions, philosophical beliefs, religion, sect or other beliefs, appearance and dressing, membership of association, foundation or trade-union, health, sexual life, criminal conviction and security measures, and biometrics and genetics”

3. General Principles


Pursuant to the Article 4 of LPPD, personal data that belongs to the data subject will be processed in compliance with the general principles of lawfulness and fairness; accuracy and being up to date where necessary; being processed for specific, explicit and legitimate purposes; being relevant with, limited to and proportionate to the purposes for which they are processed; being retained for the period of time stipulated by relevant legislation or the purpose for which they are processed.

4. Purposes of Data Processing


Your personal data will be processed in compliance with the principles stipulated in the Article 5 and 6 of LPPD and within the scope of purposes stated below:

  • The fulfillment of the obligations arising from the contractual relationship between the Companies and the customer / visitor and the fulfillment of other legal, administrative or contractual obligations,
  • For the evaluation of complaints, requests and wishes for customer / visitor satisfaction,
  • Defining the variation of communication actions with the customer / visitor
  • Develop exclusive services and campaigns for customers / visitors to improve the customer / visitor service experience;
  • Resolving disputes that may arise between the Companies and the customer / visitor in the future,
  • The use and protection of the rights of the Companies on legal grounds,
  • Fulfilling the legal obligations of the Companies,
  • Evaluating the customer / visitor satisfaction


5. Transfer of Personal Data


Our Companies operates in accordance with the regulations set out in the LPPD for the transfer of personal data. Without prejudice to the exceptions stated in the LPPD, personal data and special categories of personal data are not transferred to other real or legal persons without the explicit consent of the data subject. In exceptional cases, as stipulated by LPPD and other legislation, maximum attention is paid to complying with the methods and limitations stipulated in the legislation during the transfer of personal data to authorized administrative or judicial institutions or private institutions.

Kişisel verileriniz,

In line with the procedures and principles stated in the relevant legislation and in compliance with the purposes and general principles stipulated in the Article 8 and 9 of LPPD, your personal data will be transferred to:

  •  The authorized official institutions and organizations and private persons authorized by law, for the purpose of fulfilling the statutory obligation,
  • In accordance with the demands of our corporate or individual customers / visitors, we have agreed to provide transportation companies for the airport transfers,
  • To the judicial authorities to carry out or follow judicial proceedings,
  • To our foreign stakeholders, partners and data management platforms with which we have contractual relations,
  • With the data management platforms anonymously,
  • Arising from the result of mergers, divisions, acquisitions of the airline companies and our business partners operating in the same sector
  • Sectors such as; İnformation technology; education; electric and electronics; finance; food; construction; culture, art and design; media communication and publishing; automotive; health and social services; textile, garment and leather; sales and marketing, retail; tourism, aviation, accommodation; food and beverage; transport, logistics; communication, telecommunications, online service providers


6. The Method And Legal Reason Of Collection Of Personal Data


Your personal data is collected based on the service our companies presents or can be collected depending on the commercial activity directly through the call centers or web pages, mobile applications, social media channels either verbal, written or electronic through automatic methods or other methods. Contracts signed with our companies and the personal data shared during this course with our behalf can be updated and processed as long as continue to benefit from the products and services of our companies and during the time our companies hold the legitimate interest of keeping the information according to the related legislation from the ending of the contracts in question.

Legal reasons for your personal data being processed by the Companies are as follows:The consent given by the data subject on the section of Explicit Consent in compliance with the first paragraph of Article 5 of LPPD and the exceptions of explicit consent stated in Article 5/2-a, c, ç, e and f and Article 6/3 of LPPD. Your personal data is collected based on the legal reasons above mentioned reasons by our Companies in accordance with all applicable laws and regulations and for the purposes set forth in Articles 4 and 5 of this Information Form.

7. The Rights of Data Subject


You are duly entitled to apply to Companies and to learn whether or not your personal data are processed; if processed, to request information in connection therewith; to learn the purpose of processing and whether or not such data are used for the intended purposes; to learn the identity of third parties who received such data at home or at abroad; if your data are processed or misprocessed, to ask for the correction thereof; to ask for deletion/destruction of such data under the conditions specified in Article 7 of LPPD; to request notification of such deletion or destruction to persons to whom the data are transferred; to raise objection against a result obtained in disfavor of you due to analysis of such data solely via automatic systems; and if you incur damages due to processing of your data in violation of the laws, to demand indemnification for your damages. If, in exercising your foregoing rights, the underlying transaction involves an additional cost, the applicable fee shall be charged to you pursuant to the relevant legislation.

Explicit Consent


I have read and understood the particulars specified in the Information Form prepared in accordance with the LPPD. I give consent with my free will for the processing and transmission of my personal data within the Information Form and stipulated in the relevant legislation or for the period the Companies have a legitimate and lawful interest to preserve such data.